They had my car for a month. I had to repeatedly ask about status of the repairs I had requested. They lied to me about what they were doing, they charged me for services they clearly didn't perform because if they had they would have realized 3 weeks earlier their lack of skills as mechanics couldn't fix what I brought the car in for. The proceeded to yell at me about the repair they promised me they could do, fix a hydraulic motor for a convertible top. When I say they yelled at me the one mechanic was screaming at me over the phone and the other guy then proceeded to threaten me about getting the car. All because they, after a month, realized they had to remove the whole top to fix the motor. I knew this going into it because the repair is a common one with forums on how to execute the repair. They are terrible mechanics and worse humans.
I called to inquire about service for my vehicle. He agreed to complete the requested services and gave me a price. We set a time for me to drop off the car the next day. I drop the car off and we speak the next day regarding final price and mysteriously the price has changed by several hundred dollars. I asked several questions regarding why the price changed and the warranty company status and he raised his voice and cursed at me. I told him to never speak to me like that ever again. I then told him whatever work he had done was all he needed to do. I would be picking my car up immediately. We arrive and he starts ranting about people changing their oil at the gas station and not taking care of their luxury cars. This guy was disturbed. I kindly informed him that I usually change my oil at the dealer and have never been to a gas station for an oil change, which I’m not really sure why that mattered. My service records were all in my glove box, so I’m not sure why he was accusing me of not changing the oil. I was there for recommended services (oil and trans flush). Long story short, if you have other options use them. This place doesn’t care about how they speak to people or providing any type of decent customer service.I will be taking my vehicle elsewhere to complete the service that he didn’t finish.
Great knowledgeable people and very honest about their prices. Will definitely return for their expertise
Awesome service the best around they treat me Dez like in there real family.. reasonable prices to
I took my 1972 Volkswagen Beetle in for repair last winter. My brakes were locking up and the car would die out on me occasionally. At first, he told me my brakes were on backwards, which didn't seem right, then he called a day later to say my brakes are fine. In the end, I spend $600 for absolutely nothing. I'm not even sure what he fixed. The car still dies out and the brakes were still locking up. Luckily, I've found a great repair shop near me and he is fixing the brakes, which were in terrible shape, and a fuel leak which Wolf Auto said they fixed. Basically, I have no idea what they did to my car and what I paid for.
